At Zainic Store, we’re committed to keeping our customers happy. We’re committed to providing a smooth and transparent shopping experience for our valued customers. Please review our shipping guidelines below:
1. General Terms
This Shipping policy (“Policy”) applies to all purchases made through the Zainic store website (“www.zainicstore.com“). By placing an order with us, you agree to the terms outlined below.
2. Free Shipping Offer
Enjoy free on all orders valued above Rs.999/-
3. Shipping Charges
For orders valued below Rs.999/- standard shipping charges will apply.
4. Shipping and availability
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- Orders subject to acceptance and availability: All orders are subject to acceptance and availability. Unfortunately, we cannot guarantee that an item listed as “in stock” will actually ship right away, as inventory can change significantly from day-to-day. In rare cases, a product may be in stock when a customer places the order, and sold out by the time we attempt to process the order (In such cases full refund or alternate items will be dispatched as per customer’s discretion)
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- Shipment Time: All delivery orders successfully received by us from the users, are usually dispatched within a period between 2 to 3 working days, provided such products are available in stock with us.
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- RTO/ Un-delivered shipment : We are not liable for undelivered shipment or RTO (Return to Origin) due to wrong address / misinformation provided / Door locked at the delivery. Refunds will be processed (excluding the shipping charges, RTO charges and [if any] COD charges) only once the shipment returns back to us. In case of re-shipping, shipping charges has to be borne by the customer
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- Assumption of Risk: You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We or our delivery partners accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
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- All Refunds to your original payment method will be initiated within 24 hours and it may take up to 7 working days to reflect in your account.
5. Delivery Timeframe
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- Standard shipping typically takes 2-8 business days from the date of dispatch.
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- Delivery times may vary based on your location.
- All delivery dates displayed on our website are estimated delivery timelines provided by the respective shipping partners and these timelines are not the guaranteed delivery timeline. While we always try to ensure timely delivery, some delays may occur that are beyond our control due to reasons like holidays, weather, or courier issues, etc., Zainic Stores shall not be held responsible for any delay in delivery under such circumstances.
6. Shipping Confirmation & Tracking
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- Once your order is shipped, you will receive a confirmation notification with tracking information. You can track your order status on our website using the provided tracking number. Kindly check the email inbox (Including spam / Junk mails) for details.
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- Please allow us up to 48 hours for the tracking information to become available. If you haven’t received your order within the period communicated to you in your shipping confirmation email, please contact us at contactus @zainicstore.com and / or on whatsup @+91 9363132343 with your name and order number, and we will look into it for you.
7. Delivery partner
Whenever you place an order with us for any product, we ship and deliver your products through our third-party delivery service provider to your doorsteps in the most convenient and hassle-free manner. For this purpose, we also share certain personally identifiable information (PII) of yours with our Delivery Partner in order to fulfil your order. Please refer to our Privacy Policy statement for more details on the subject.
8. Reservation of Right
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- We solely reserve the right to change the shipment fee for any jurisdiction
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- We solely reserve the right to revoke / modify the free shipment offer.
- All discounts, freebies and offers are provided to the customers on good will basis; We solely reserve the right to change, modify or revoke any (or) all such promotional discounts, freebies and offers without any prior notice.
We appreciate your understanding and support as this policy helps us maintain a reliable and efficient shopping experience for all our customers.
Queries / Suggestions: Kindly contact us on contactus@zainicstore.com and / or on whatsup @+91 9363132343
Note: Ths policy is subject to change without prior notice. Please review this page periodically for updates.
Last Updated on: 18-AUG-2025